Data Deletion Instructions

Your Right to Data Deletion

Under data protection laws including GDPR, CCPA, and other privacy regulations, you have the right to request deletion of your personal information. PostZona is committed to honoring these rights and will process your deletion request within 30 days.

What Data Will Be Deleted?

When you request account deletion, the following information will be permanently removed:

Data Retention Exceptions

In some cases, we may be required to retain certain information for legal or business purposes:

• Transaction Records: Payment history and invoices may be retained for tax and accounting purposes (typically 7 years).
• Legal Obligations: Data required to comply with legal, regulatory, or contractual requirements.
• Fraud Prevention: Information necessary to prevent fraud and abuse (anonymized where possible).
• Backup Systems: Data may persist in backup systems for up to 90 days before being permanently deleted.

When retention is required, we will anonymize your personal information whenever possible.

How to Request Data Deletion

Method 1: Self-Service Account Deletion (Recommended)

The fastest way to delete your data is through your account settings:

1. Log in to your PostZona account at app.postzona.com
2. Navigate to Settings → Account Settings
3. Scroll to the bottom and click "Delete Account"
4. Confirm your password to verify your identity
5. Read the deletion warning and confirm your decision
6. Click "Permanently Delete My Account"

You will receive a confirmation email once your account has been deleted.

Method 2: Email Request

If you cannot access your account or prefer to request deletion via email:

1. Send an email to privacy@postzona.com
2. Use the subject line: "Data Deletion Request"
3. Include the following information in your email:
   • Your full name
   • Email address associated with your account
   • Account username (if different from email)
   • Confirmation that you want to delete all personal data
4. We may ask you to verify your identity before processing the request

We will respond to your request within 48 hours and complete deletion within 30 days.

Method 3: Facebook App Data Deletion

If you connected PostZona through Facebook and want to delete your data through Facebook's interface:

1. Go to your Facebook Settings & Privacy → Settings
2. Navigate to Apps and Websites
3. Find PostZona in the list
4. Click Remove to revoke permissions
5. Then follow Method 1 or 2 above to delete your PostZona account data

What Happens After Deletion?

Consequences of Deletion

Alternative: Export Your Data

Before deleting your account, you may want to download a copy of your data:

1. Log in to app.postzona.com
2. Navigate to Settings → Privacy & Data
3. Click "Download My Data"
4. You will receive an email with a download link (valid for 7 days)

The export includes all your campaigns, content, images, and account information in JSON and ZIP format.

Questions or Issues?

If you have questions about data deletion or encounter any issues with the process, please contact us:

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